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What The Heck is a Diamond Cutlet?!!!?
It happens every so often; I'm speaking to a customer about diamonds and he/she asks me about the "Diamonds Cutlet".
It takes all of my energies not to laugh, understanding that it is an honest mistake from a novice.
What really gets me though, are the saavy and educated consumers who call us to talk about our SuperbCert Super-Ideal Hearts and Arrows Diamonds, or the ones who sometimes post on the diamond forums.....
....These guys have really done their homework and armed with knowledge of all the diamond "numbers", BrillianceScope results, Sarin/MegaScope they are ready to tackle the world. They start talking about all of the intricacies of the diamonds cut, angles, et. al.
Then they mention the diamond's "CUTLET"
WHAT????
And I'm thinking to myself; oh.. you must be referring to this:
Diamond Cutlet???!!
The truth however, is that the blame lies with us people in the diamond trade for not correcting this mistake when it happens.
So with that in mind, I'd like to slow down a bit and get back to the basics of a diamonds properties. At www.exceldiamonds.com, our primary objective is to help empower our diamond customers with knowledge on all aspects of a diamond's cut precision and light performance.
The illustration below shows the basic properties of a 58 faceted round diamond, including the diamonds "CULET" (Pronounced Kewlet) on the bottom!
I hope this helps
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Posted by: b12patch coupons on March 22, 2011 8:14 PM
Thanks for the info, it's very helpful. My husband and I have been researching diamonds for our engagement ring and it seems like when we think we know everything about them one more descriptive word is added to the vocabulary of fine diamonds! Culet!! Who needs them anyway??!
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It takes all of your energies not to laugh? At a customer? Making the same 'mistake' that you have heard countless others make before? And even if they understand various report data, light performance, cut quality ratios, you automatically assume them to be a "novice" (in your words) for a mispronunciation of a word that you acknowledge is commonly mispronounced? Ridiculous.
Striving to educate is one thing, looking down on your customer is another. Many sites online refer to the culet as a 'cutlet' and usually diamond education is self-taught online without hearing the word pronounced. Most diamond buyers are trying to pick out a good stone for a meaningful piece of jewelry, not impress you with their diamond knowledge.
The bottom line is: YOU are supposed to be the expert. You know what they mean. Communication is happening, and you are able to answer their questions and provide assistance. A rose by any other name smells as sweet, and a culet called a cutlet is the exact same thing, with the same effect on a diamond's performance. I understand the urge to correct the pronunciation, being as it is your trade, but any extra amusement on your part is arrogant. Oh, *even people who think they know their stuff* call it a cutlet... how amusing! What a "novice"! Just goes to show you're still top dog, hm? How proud you must feel that there is still at least one thing separating you from your educated consumer, however insignificant.
It seems as though many diamond 'experts' are becoming more and more threatened by the breadth of knowledge on the part of the consumer and are grasping at straws to maintain their illusion of superior knowledge.
Posted by: Jenna on May 10, 2011 7:21 PM
It takes all of your energies not to laugh? At a customer? Making the same 'mistake' that you have heard countless others make before? And even if they understand various report data, light performance, cut quality ratios, you automatically assume them to be a "novice" (in your words) for a mispronunciation of a word that you acknowledge is commonly mispronounced? Ridiculous.
Striving to educate is one thing, looking down on your customer is another. Many sites online refer to the culet as a 'cutlet' and usually diamond education is self-taught online without hearing the word pronounced. Most diamond buyers are trying to pick out a good stone for a meaningful piece of jewelry, not impress you with their diamond knowledge.
The bottom line is: YOU are supposed to be the expert. You know what they mean. Communication is happening, and you are able to answer their questions and provide assistance. A rose by any other name smells as sweet, and a culet called a cutlet is the exact same thing, with the same effect on a diamond's performance. I understand the urge to correct the pronunciation, being as it is your trade, but any extra amusement on your part is arrogant. Oh, *even people who think they know their stuff* call it a cutlet... how amusing! What a "novice"! Just goes to show you're still top dog, hm? How proud you must feel that there is still at least one thing separating you from your educated consumer, however insignificant.
It seems as though many diamond 'experts' are becoming more and more threatened by the breadth of knowledge on the part of the consumer and are grasping at straws to maintain their illusion of superior knowledge.
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