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Salesclerk, This Bud's For You!!

The most annoying thing a salesperson can tell a customer is, "It's not my department," according to research by retail industry consulting firm MOHR Access.

Among those surveyed, 28.9 percent of consumers selected "It's not my department" as the most annoying statement. The second most irksome statement uttered by salespeople was "If it's not on the rack, we don't have it," chosen by 24.9 percent of survey participants.

Other annoying salesperson responses included "That's the policy," selected by 10.2 percent of those surveyed; "I'm on break," chosen by 9.95 percent of those surveyed; "Ask that person over there," picked by 8 percent of survey takers; "I'm new here," selected by 6.2 percent of those surveyed; "You'll have to wait your turn," chosen by 5.3 percent of survey takers; and "The computer's down," picked by 2.7 percent of survey takers.

The results come from interviews of 230 customers in shopping malls on both U.S. coasts.

Be alot easier if ya just put a sign on your forehead, "GONE FISHING"!


Posted by Barry Gutwein on October 2, 2005 10:27 PM in Diamond Stars | Comments (0)

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