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Diamond Testimonial for ExcelDiamonds.com
Hi everyone!
Here is a really heartfelt testimonial that we received today from one of our thrilled Exceldiamonds customers!
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Diamond testimonial
I recently had a very positive experience with Exceldiamonds and want to offer my views of why.
I began looking for the diamond my wife deserves - after 33 years of marriage. She followed me around the Army for 24 years of the 33. I knew little about diamonds but started doing internet searches and went to several jewelry stores in our local malls. Usually I knew more than the salesperson. I also checked for positive and negative comments about diamond retailers in internet diamond chat rooms. I dropped some of those because they were only diamond sellers, they did not know diamonds. It was just a commodity to them. I dropped some sites because their web site was difficult to navigate, or unattractive, or they had little educational information, no good return policy, or wouldn’t give a price, etc, etc. I also found that there was no clear language between sites; some sold ideal cut diamonds, some sold excellent ideal, some sold premium cut diamonds, some stressed 4 C’s (cut/color/clarity/carat). Others said their diamonds should be judged by 5 or 6 “C’s.” I could go on, but it seemed there was a program to keep consumers confused instead of informed.
One site that was particularly attractive, informative, and where I was offered very personable service was Excel Diamonds. They really know diamonds! Diamonds are their passion, and have been for at least 3 generations. When I called or e-mailed, I was quickly contacted by Barry, the owner and/or his son, Judah. Their best diamonds, manufactured by them, are called SuperbCert and they are beautiful beyond description. I had one of their SuperbCert diamonds, a 1.17 D I1, and another diamond (someone else’s) sent to an independent appraiser and clearly the superior diamond was the Superbcert. Although it is an I1 clarity, I defy you to find any inclusion. Due to its’ perfect cut, etc, it looked bigger and sparkled more than you would ever think! I bought it soon thereafter and had it mounted in a beautiful Vatche setting and it is gorgeous!
Although I was skeptical about buying a diamond over the internet I am now a believer in buying one from Excel diamonds for the following reasons –
*Most importantly, everything I was told was true-there was no shady half-truths or cleverly hidden surprises or confusing diamond trade jargon.
*Excel diamond’s web site is attractive and easy to navigate. It was the best I looked at among many.
*I found a lot of information about diamonds in general and also about individual diamonds. I especially liked the brilliant scope data that shows how well each diamond reflects white and colored light and the scintillation or sparkle.
*There is a lot of educational information on the excel diamond web site.
*Barry and Judah have an excellent return policy. If I didn’t love the diamond-I could return it easily.
*All policies were well explained.
*Both Barry and Judah were very patient and personable - not overly aggressive, but attentive, and they gave me honest advice, not just advice that would result in biggest financial gain for them.
*They encouraged independent appraisal, which I took them up on.
*They seemed to enjoy a good reputation on the internet diamond discussion sites like diamondtalk.
*They sell certified diamonds and have the certifications displayed on their website. *Their diamonds are all GIA and AGS certified – not certified by one of the Mom and Pop labs that gathered mixed comments on the internet discussion sites.
*They have a good selection of diamonds and a good upgrade policy if I ever want to trade in my 1.17 in on a larger diamond. I could go on.
Superlatives fail me. Without reservation, I recommended Excel Diamonds. My highest recommendation! Kim M.
