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Before You Buy From www.cubicjewelry.com / www.diamondstud.com / www.cubiczircon.com / www.czplatinum.com, Read This!
O.k.
We have been asked for quite some time now by many customers and tradespeople alike to post a blog, alerting people to the many written and documented complaints on the Internet regarding cz-platinum.com (just one of their aliases) www.cubiczircon.com, www.cubicjewelry.com and their many other URL's on the net. These well documented and archived consumer complaints in cyberspace range from unhappiness with the quality of their products, customer service, and policies, to more significant complaints of possible fraud.
This company also operates under the names www.czengagementrings.com (cubic zirconium engagement rings), www.cubiczircon.com, www.eczjewelry.com (engagement cubic zirconium jewelry), and "The diamond store".
While it is not the nature of this diamond blog to post these types of threads, the fact is that this company has a significant and growing number of dissatisfied customers on the net with a variety of complaints, some of which are quite significant and concern possible fraudulent charges made to their credit cards.
Before you plunk down your hard earned money for some of the silver and cz diamond jewelry at www.czplatinum.com, www.cubiczircon.com, www.cubicjewelry.com etc. there are a few things you ought to be aware of.
Consumers on the net have noted the following:
1. The jewelry sold by this company is of extremely poor quality and craftsmanship, is not as advertised, and certainly not what you are paying for.
2. Their customer support and service is virtually non existent. They will not honor their own stated policies. They will not refund your money. They will not send you what was promised.
3. Some consumers have even noted fraudulent charges made on their credit cards shortly after they placed an order with this company. While this is not a sure indication of any illegal activity on the part of cubic zircon.com, it bears careful consideration nonetheless.
Cz platinum jewelry, cubic zirconia jewelry, cubiczircon.com, cubicjewelry.com, and all of its "subsidiaries" are based out of one office suite in downtown Los Angeles.
They have been rated by the BBB (Better Business Bureau) of Los Angeles with the worst possible F rating that a company can receive. With over 150 listed consumer complaints ranging from lack of service and product quality, to outright fraud. This rating is available to the public via the BBB website. You can see this link for yourself here. This will take a few seconds to load, but is worth the wait.
They are listed with the LA BBB under the Company ID #13152178. Their address is listed as 611 Wilshire Blvd. Suite 700. Contact is a guy by the name of Sam.
Much has been written on the Internet by many unhappy customers of this jewelry company currently known as "Cz Platinum Jewelry" .com, cubiczircon.com and www.cubicjewelry.com
Here are but a few posts in cyberspace by some of these customers of this cubic zirconium platinum jewelry company on the internet:
http://www.diamondtalk.com/forums/t66804-donotorderfromczplatinumcom.html
http://www.diamondtalk.com/forums/t60925-rememberczplatinumhelp.html
http://www.ripoffreport.com/reports/ripoff149118.htm
http://www.ripoffreport.com/reports/ripoff170971.htm
Some of the other names this company uses is czengagementrings.com," www.cz-engagement-rings.com,www.cubiczircon.com
Cubic zirconia Jewelry shoppers be careful; Forearmed is forewarned.
There are many internet companies selling cz jewelry. Before you plunk down your hard earned money with anyone, make sure you have done your homework and are completely comfortable.
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***************Postscript dated Feb. 27, 2007******************
Due to the response and traffic on this posting, we have been contacted by Mr. Howard Johnson who is director of consumer relations at www.cubiczircon.com and all of its subsidiaries. He has also responded to several consumer comments on this thread.
He has expressed his desire and commitment to help each and every wronged customer of his company.
You should contact him directly at Howard@ejewelryservice.com Attention: Howard.
Please reference this thread and ask him personally for help with resolving any of your problems.
He has asked that you provide him (either on this thread in the comments section, or in your direct e-mail to cubicjewelry.com) with your order number given to you at the time your order was placed. He will need this order number before he can help you with your problem (s).
Your order number was provided to you with your initial e-mail order confirmation.
We look forward to hearing your subsequent feedback.
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