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Zales COO Resigns.
Management shifts continue at Zale Corp. as the company announced the departure of another top executive, Sue Gove, executive vice president, chief operating officer and member of Zale's board of directors.
Gove resigned as an officer and director effective immediately, according to a Zale release issued Thursday. She follows former CEO Mary Forte and former Zales Jewelers' president Paul Leonard, both of whom left the company earlier this year.
"The company would like to thank Sue for her many contributions over the last 25 years, and we wish her well in her future endeavors," Richard Marcus, chairman of Zale's board of directors, said in the statement. "We are very appreciative of the talent, dedication and passion she brought to the business."
Zale is currently operating with an interim CEO, Betsy Burton, and has not named a successor to Forte.
Expect a continued Management shake-up at Zales who have been losing money at a rapid rate as we have chronicled here: Zales Loss . Increased competition from the Internet and the flight to diamond and jewelry quality by consumers are a few of the reasons for Zales downward spiral.
I hope the Zales Board of Directors at least gave her a Gold Watch on her way out the door.
Comments
I have been so highly disappointed with Zales and I certainly hope the Interim CEO Betsy Burton will respond via email. I received two gifts from Zales at Christmas and your store located in Lynchburg, VA. has a Manager that has been less than helpful. I have asked if I could exchange it due to the bracelet is too small for my wrist. The website for Zales tells a story that you all have EASY RETURNS - where do I find an easy return? BESTY BURTON pls contact me as I have had no Satisfaction!
Posted by: S Baker on April 2, 2009 4:41 PM